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What is Consumer Protection in Business Studies about?

This document provides an overview of consumer protection concepts and the Consumer Protection Act of 2019 in India. It discusses key points such as: - The definition of a consumer and scope of the Act, which covers both offline and online transactions. - The six fundamental rights of consumers: safety, information, choice, hearing, redress, and education. - The responsibilities of consumers when purchasing or using goods/services. - The three-tier structure for consumer dispute redressal: district, s

Author

Pooja Kaur

Language

EN