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Managing Soft Knowledge in Organizations is a document available to read on EtoBox.

This document discusses the distinction between hard and soft knowledge in knowledge management. It argues that while current approaches to knowledge management focus on capturing hard, codifiable knowledge, soft knowledge that is embedded in social practices and relationships is more difficult to manage. Soft knowledge is shared and developed through communities of practice, where newcomers learn from experienced members through legitimate peripheral participation. However, in global organizations where te

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