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Enhancing Cross-Departmental Communication by zixuanwan.090302 is a document available to read on EtoBox.
What is Enhancing Cross-Departmental Communication about?
The case study highlights communication barriers between the Customer Communication Support (CCS) and Internet development departments at a mutual fund company, leading to operational inefficiencies and customer dissatisfaction. It recommends establishing a communication liaison system to enhance cross-departmental collaboration and reduce misunderstandings. The implementation plan includes appointing liaisons, assessing effectiveness, and promoting transparency through regular meetings and digital tools.
- Author
- zixuanwan.090302
- Language
- EN