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LaMPost: Design and Evaluation of an AI-assisted Email Writing Prototype for Adults with Dyslexia by Goodman, Steven M.; Buehler, Erin; Clary, Patrick; Coenen, Andy; Donsbach, Aaron; Horne, Tiffanie N.; Lahav, Michal; Macdonald, Robert; Michaels, Rain Breaw; Narayanan, Ajit; Pushkarna, Mahima; Riley, Joel; Santana, Alex; Shi, Lei; Sweeney, Rachel; Weaver, Phil; Yuan, Ann; Morris, Meredith Ringel is a scholarly article available to read on EtoBox.

What is LaMPost: Design and Evaluation of an AI-assisted Email Writing Prototype for Adults with Dyslexia about?

Prior work has explored the writing challenges experienced by people with dyslexia, and the potential for new spelling, grammar, and word retrieval technologies to address these challenges. However, the capabilities for natural language generation demonstrated by the latest class of large language models (LLMs) highlight an opportunity to explore new forms of human-AI writing support tools. In this paper, we introduce LaMPost, a prototype email-writing interface that explores the potential for LLMs to power writing support tools that address the varied needs of people with dyslexia. LaMPost draws from our understanding of these needs and introduces novel AI-powered features for email-writing, including: outlining main ideas, generating a subject line, suggesting changes, rewriting a selection. We evaluated LaMPost with 19 adults with dyslexia, identifying many promising routes for further exploration (including the popularity of the "rewrite" and "subject line" features), but also finding that the current generation of LLMs may not surpass the accuracy and quality thresholds required to meet the needs of writers with dyslexia. Surprisingly, we found that participants' awareness of

Author

Goodman, Steven M.; Buehler, Erin; Clary, Patrick; Coenen, Andy; Donsbach, Aaron; Horne, Tiffanie N.; Lahav, Michal; Macdonald, Robert; Michaels, Rain Breaw; Narayanan, Ajit; Pushkarna, Mahima; Riley, Joel; Santana, Alex; Shi, Lei; Sweeney, Rachel; Weaver, Phil; Yuan, Ann; Morris, Meredith Ringel

Published

2022

Language

EN