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Toyota by Sudipta Saikia is a document available to read on EtoBox.

What is Toyota about?

The document discusses Total Quality Management (TQM) practices at Toyota Motor Corporation, highlighting its need post-WWII to improve quality and compete globally. Key TQM strategies include the Toyota Production System, continuous improvement, and strong employee and customer involvement, leading to enhanced product quality and customer satisfaction. The analysis emphasizes the importance of leadership and culture in TQM success while acknowledging challenges faced in scaling and recalls.

Author

Sudipta Saikia

Language

EN