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What is ? Chapter 1 about?

Chapter 1 introduces the theme of hotel accommodation and hospitality, focusing on greeting, welcoming, and offering assistance to guests. Students will learn to greet guests appropriately, use professional hospitality language, and demonstrate positive body language. The chapter includes dialogues, vocabulary, grammar focus on modal verbs, and activities for practice in a hospitality context.

Author

edwardjtmgr.2233321029

Language

EN