About this document
TQM Tools and Techniques Overview by [email protected] is a document available to read on EtoBox.
This document discusses Total Quality Management (TQM) tools and techniques. It begins with an introduction and literature review on TQM. It then covers the classification, categories, and roadmap for implementation of TQM tools. These include qualitative tools like flow charts and affinity diagrams, and quantitative tools like control charts and Pareto charts. The document emphasizes using the right tools for customer-based, management-based, employee-based, supplier-based, process-based, and product-based
- Author
- [email protected]
- Language
- EN