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What is Conflict and Negotiation in Organizations about?

Managing conflict and effective negotiation are important for organizational behavior. There are several types of conflict including interpersonal, intergroup, and intrapersonal. While conflict can have negative outcomes like increased stress, it can also have positive outcomes if handled properly, like considering new ideas. There are various ways to manage conflict including changing team structures or using a problem-solving approach. The negotiation process involves five phases - investigation, determin

Author

Mary Joy Sameon

Language

EN