About this document

Customer Satisfaction Survey at Big Bazaar by dxtrahul is a document available to read on EtoBox.

This document summarizes the results of a customer satisfaction survey conducted with 15 customers of Big Bazaar. Key findings include: - Most customers were satisfied with the order taking (47%) and billing (94%) processes. - Customer satisfaction was highest for services provided by employees (86% satisfied) and lower for promotional tools and ambience. - Discounts were the most attractive promotional offering for driving impulse purchases (87%). - Quality, price, and facilities were the top factors

Author

dxtrahul

Language

EN