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ServiceMaster of Seattle was moving to a new facility and wanted to improve the ergonomics of the cleaning stations. An evaluation found that the main issue was the long reach required to retrieve items from the conveyor. Recommendations included shortening the counter depth and widening the conveyor to reduce reaching. ServiceMaster involved employees in the redesign and implemented the changes. Workers now have an easier reach and productivity has improved by 8%, expected to eventually reach 10%. Involvin

Author

Mohamed Osama

Language

EN