About this document
Hotel Operations and Organizational Structure by Siw Teng is a document available to read on EtoBox.
The document outlines the organizational structure of hotels, distinguishing between front of the house and back of the house staff, with key departments such as operating and administrative. It details the roles and responsibilities of major departments including hotel executive, sales, room, food and beverage, and human resources. Additionally, it emphasizes the importance of both guest-facing and behind-the-scenes operations in ensuring a successful hotel experience.
- Author
- Siw Teng
- Language
- EN