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Public’s Perception and Satisfaction on the Health Care System in Sultanate of Oman: A Cross-Sectional Study by Humaid Al-Kalbani; Tariq Al-Saadi; Ahmed Al-Kumzari; Hassan Al-Bahrani is a Medicine article available to read on EtoBox.

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## Abstract Objective There are no “gold standard” parameters to measure patient satisfaction regarding the health care system provided by the government. Most of the developed countries have well-structured health care systems, and they depend on patient satisfaction to evaluate and optimize performance and activities of such systems. The study was conducted to evaluate the Omani population’s satisfaction toward public and private health care systems existing in the country. Materials and Methods A cross-sectional study was conducted with a predesigned and pretested questionnaire that was sent to all regions of the Sultanate of Oman via an electronic link. The questionnaire included 22 questions divided into two sections: (1) public and private health care systems in Oman, and (2) abroad treatments. Results The response rate of the 11 Oman’s governorates was 73.9%. There was an association between gender, age, marital status, and the level of education with the preference for local private hospital’s treatment (p < 0.001). Both males (88.1%) and females (83.9%) preferred to be treated by Omani doctors. The association between gender and the preference to be treated by the Omani do

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Author

Humaid Al-Kalbani; Tariq Al-Saadi; Ahmed Al-Kumzari; Hassan Al-Bahrani

Publisher

Georg Thieme Verlag KG

Published

2020

Language

EN

Field

Medicine (Health Sciences)