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What is Employee Retention Strategies in BPO about?

This document provides an overview of a study on employee retention strategies in the private sector. The objectives are to understand the impact of work and employment relationships in call centers on employees, and to demonstrate how employee retention is important for organizations. The methodology involves collecting both primary and secondary data, with secondary data coming from materials like books and online sources, and primary data collected through a structured questionnaire given to BPO employee

Author

Dev

Language

EN