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UAT1 Process Challenges and Solutions by Ho Thanh Quyen is a document available to read on EtoBox.

What is UAT1 Process Challenges and Solutions about?

The document discusses issues with the current UAT1 process. It notes that defects are sometimes lost during the process of linking Jira tickets to the CRM system. This linking is done by the PMO Upskills team, but they lack sufficient business analysis knowledge to properly identify and address issues, creating a bottleneck. Additionally, the process of linking tickets can be technically complex for business analysts as well. To improve the process, the document suggests that the PMO team acquire more in-d

Author

Ho Thanh Quyen

Language

EN