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Customer Care & Maintenance Processes by Noopur Kashyap is a document available to read on EtoBox.

What is Customer Care & Maintenance Processes about?

The document outlines various processes for customer relations management, maintenance, and back office coordination for a real estate development company. It details procedures for booking a property, collecting customer feedback, issuing demand letters and maintenance notices, allowing interior work before occupancy certificate, handling customer complaints, and coordinating with the maintenance team and back office functions. Key aspects covered include formatting letters and forms, collecting KYC docume

Author

Noopur Kashyap

Language

EN