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CLAT Exam Instructions and Overview by prince kumar BATCH 2017 is a document available to read on EtoBox.
1. The passage discusses the importance of intellectual capital (IC) in the current knowledge economy, which has three main components: human capital, structural capital, and customer capital. 2. It states that human capital depends on the ethics, values, work ethic, knowledge sharing culture, and equitable knowledge distribution in a society. 3. Customer capital is also important and organizations focus on delighting customers rather than just satisfying them by managing customer relationships. 4. In
- Author
- prince kumar BATCH 2017
- Language
- EN