About this Medicine article

CANDID—counselling and diagnosis in dementia: a national telemedicine service supporting the care of younger patients with dementia by Richard J. Harvey; Penelope K. Roques; Nicholas C. Fox; Martin N. Rossor is a Medicine article available to read on EtoBox.

Objectives. To audit and evaluate the introduction of a novel support service for younger people with dementia, their families and the professionals caring for them. Design. A retrospective review of all calls received by a telephone helpline over a 2-year period. Setting. CANDID (Counselling and Diagnosis in Dementia) oers direct access, by telephone and e-mail, to specially trained nurse/counsellors who record the caller's query, provide emotional support and practical advice. In addition to general advice, clinical details are held for patients registered with the service so that the advice given can be tailored to the patient's speci®c need and routed via the general practitioner for action. Advice is reviewed by a consultant neurologist and a psychiatrist. Subjects. Callers to the CANDID helpline, who made a total of 1121 calls. Main outcome measures. Details of the caller and of the patient they were caring for. Reason for calling and advice given to the caller. Results. Of the 1121 calls received during the ®rst 2 years of operation, 547 were `registered' calls relating to 241 individual patients where more speci®c advice could be given through the GP. The remaining 574 `gen

Author

Richard J. Harvey; Penelope K. Roques; Nicholas C. Fox; Martin N. Rossor

Publisher

John Wiley and Sons; Wiley (John Wiley & Sons); John Wiley & Sons Inc.; Wiley; Research Square (ISSN 0885-6230)

Published

1998

Language

EN

Field

Medicine (Health Sciences)