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What is BPO Sector about?

The document discusses the role of the business process outsourcing (BPO) sector in developing countries like India. It traces the evolution of BPO from the 1830s to the present day, highlighting key developments like India emerging as a major destination for back office operations in the 1980s. The document also examines the nature of work performed by BPOs, a SWOT analysis of India

Author

Sudharshan Raju S

Language

EN