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Emergency Room Process Analysis and Metrics by prashantgargindia_93 is a document available to read on EtoBox.

What is Emergency Room Process Analysis and Metrics about?

The document describes the process flow for patients in the emergency room of Seneca Medical Center. It then asks three questions: 1) It asks to draw the process flow diagram and calculate the average time a patient spends in the process (93.5 minutes) and number of patients being examined by doctors (6.25 patients). 2) It describes a call center process and asks to calculate: a) the proportion of time the customer service representative is busy (75%), b) the average time a customer spends on hold (17 mi

Author

prashantgargindia_93

Language

EN