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What is NFC Mobile Payments in Hotels: UTAUT2 Insights about?

This study revisits the UTAUT2 model to explore consumer intentions to use NFC mobile payments (NFC-MP) in hotels, highlighting the growing significance of this payment method amidst the shift from traditional payment systems. Based on a sample of 794 hotel consumers, the research identifies performance expectancy as the strongest predictor of intention, while other factors like hedonic motivations and social influences have lesser impacts. The findings suggest that NFC-MP could enhance security and conveni

Author

alifia nindya

Language

EN