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Indispensable skills for human employees in the age of robots and AI by Szufang Chuang is a Business, Management and Accounting article available to read on EtoBox.
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## Purpose Based on sociotechnical systems theory, social (human) and technological sub-systems in an organization should be taken in account when making strategic decisions and designed to fit the demands of the environment for organizational effectiveness. Yet there is very limited information in literature on whether employees are well equipped with indispensable (human) skills to prepare them combating challenges caused by advanced technology. The purpose of this study is to empirically investigate employees’ human skills that are critical for success in the Age of Robots and Artificial Intelligence from human resource development’s perspective. ## Design/methodology/approach A questionnaire was developed for the purpose of this exploratory study. A total of 422 US Midwest employees were surveyed on their human skills level that are critical for success in the Industry 4.0 transformation. ## Findings In general, the respondents could perform all the measured human skills (which can be categorized into social skillset and decision-making skillset) more than adequate but may vary by education level and gender. To strengthen one’s human skills, organizations may begin with facilit
Who reads Indispensable skills for human employees in the age of robots and AI?
It is typically read by researchers, students, and practitioners in Business, Management and Accounting.
- Author
- Szufang Chuang
- Publisher
- Emerald
- Published
- 2022
- Language
- EN
- Field
- Business, Management and Accounting (Social Sciences)