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What is Customer Satisfaction in Indian Banks about?

This document is a project report submitted by Rohit Bansal in partial fulfillment of an MBA degree from Punjabi University. It compares customer satisfaction levels between private and nationalized banks in India. The report contains chapters on the introduction to the Indian banking sector, a literature review, research methodology, data analysis and findings. It was supervised by Dr. Raj Kumar Gautam and submitted on April 30th, 2013.

Author

SpUnky Rohit

Language

EN