Can I read SBI Customer Perception on CRM on EtoBox?

SBI Customer Perception on CRM by Pooja Singh Solanki is a document available to read on EtoBox.

What is SBI Customer Perception on CRM about?

1) The document analyzes a study on customer perceptions of customer relationship management (CRM) practices at the State Bank of India in Karimnagar district, Andhra Pradesh, India. 2) A survey was conducted of 200 State Bank of India customers, collecting data through questionnaires. The majority of respondents were savings account holders, male, aged 20-40, graduates, and government employees earning Rs. 20,000-30,000 monthly. 3) The study found that most respondents agreed that the bank had good vis

Author

Pooja Singh Solanki

Language

EN