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Can I read In pursuit of quality : the case against ISO 9000 on EtoBox?
In pursuit of quality : the case against ISO 9000 by John Seddon is a book available to read on EtoBox.
What is In pursuit of quality : the case against ISO 9000 about?
An attack on ISO 9000. John Seddon argues that the ISO standards are not delivering the improved quality they promise, and that in most cases they are actually damaging the companies that have implemented them. Seddon argues that the command-and-control ethos that pervades the ISO way of thinking is precisely what most companies do not need.
- Author
- John Seddon
- Publisher
- Dublin: b Oak Tree Press
- Published
- 1997
- Language
- EN
- ISBN
- 9781860760426
- Subjects
- Technology, Stem
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