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The purpose of this paper was to examine the degree of Human Resource Management (HRM) practices utilized by Total Quality Management (TQM) implementing companies and if these aspects are affected by the existence of TQM. Based on previous literature, a questionnaire concerning HRM practices was constructed and addressed to Greek companies from all business sectors. The selected companies have been implementing a quality management system in accordance with the ISO 9001:2008 standard. 163 valid questio

Author

International Journal of Business Marketing and Management

Language

EN