Can I read The Practice of Outsourcing : From Information Systems to BPO and Offshoring on EtoBox?

The Practice of Outsourcing : From Information Systems to BPO and Offshoring by [edited] by Mary C. Lacity and Leslie P. Willcocks is a nonfiction available to read on EtoBox.

What is The Practice of Outsourcing : From Information Systems to BPO and Offshoring about?

This Book Details Nearly 20 Years Of Research Into The Outsourcing Phenomenon, And Is Companion To The Earlier Palgrave Volume Information Systems And Outsourcing: Studies In Theory And Practice. Using An Unparalleled Database Of Over 650 Longitudinal Case Studies The Authors Document And Analyses Outsourcing's Rise Prominence In The 1990s, Pinpointing Trends, Practices And Lessons. It Finds That Many Of The So-called 'strategic Alliances' Of This Period Tended To Be Straightforward 'fee-for-service Contracts In Practice. The Book Develops Critieria For Making Sourcing Decisions, And Provides Details Of The Practices That Work, And Those That Do Not. The Authors Then Detail Developments In The It, Business Process And Offshore Outsourcing Service Markets From 2000 On. They Show That, Against A Background Of Growth In Global Revenues, Outsourcing Provided Real Promise On Costs And Service, New Models, But Also New Challenges To Client Organizations And Suppliers Alike. Based On Their Research Work, The Authors Point To Thirteen Future Global Sourcing Trends From 2009-14. The Book Documents How Organizations Have Been Learning, Experientially, And Often Painfully, How To Manage Back

Who reads The Practice of Outsourcing : From Information Systems to BPO and Offshoring?

Author

[edited] by Mary C. Lacity and Leslie P. Willcocks

Publisher

Palgrave Macmillan UK : Imprint : Palgrave Macmillan

Published

2009

Language

EN

ISBN

9781349302024

Category

nonfiction

Subjects

Management, Business