About this document
Troubleshooting BlackBerry Torch 9800 Issues by Fred Slocombe is a document available to read on EtoBox.
The user attempted to transfer photos from their BlackBerry Torch 9800 to their Dell laptop running Windows 7. During the transfer, the BlackBerry software automatically updated itself which caused the phone to enter an update loop. This resulted in an "App Error 200" message on the phone. The user chatted with AT&T support who tried troubleshooting steps like resetting and reinstalling software but were unable to resolve the issue. The user then called AT&T support and was transferred to the phone manufact
- Author
- Fred Slocombe
- Language
- EN