About this document
Service Robots in Service Delivery by Koordinator Penelitian Puslitabmas STPB is a document available to read on EtoBox.
Service robots are becoming increasingly common in service industries due to advancing technologies. Robots can now perform tasks autonomously or by following scripts with prior knowledge. This is transforming service sectors, with 85% of customer interactions occurring without humans by 2025. Robots are being used in hotels, airports, hospitals, and elderly care to enhance service quality and productivity while reducing costs.
- Author
- Koordinator Penelitian Puslitabmas STPB
- Language
- EN