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ix, 198 pages ; 25 cm "This timely book examines recent case studies involving every aspect of healthcare provision, including the Shipman and Alder Hey cases. It shows how positive lessons can be learnt from these experiences to improve health and healthcare. The contributors offer practical advice, based on their extensive and broad experience, on how to regain trust between patient and practitioner following these difficulties. They demonstrate how doctors and other healthcare professionals can introduce ways to reduce error and mistrust, and describe how to work better with the press, the public, and patients." "It is essential reading for all healthcare professionals, policy makers, shapers and commentators, and those representing patient groups."--BOOK JACKET Includes bibliographical references and index
- Author
- Jamie Harrison, Rob Innes and Tim van Zwanenberg
- Publisher
- Radcliffe Publishing Ltd
- Published
- 2003
- Language
- EN
- ISBN
- 9781857759389
- Subjects
- Social Science, Medical, Medicine
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