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This document summarizes a study that explored flexibility needs in adult medical-surgical inpatient care units from the perspective of end-users. Semistructured interviews were conducted with 48 stakeholders from 6 hospitals. The findings suggest that adaptability, or the ability to adapt the environment to new circumstances, influences unit operations more than convertibility or expandability. Physical design characteristics were found to affect 9 critical operational issues requiring flexibility, includi

Author

Mahsa Norouzi

Language

EN