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What is Caribbean Laboratory Management Indicators about?
The Caribbean environmental analysis laboratory measures its performance through various management indicators grouped into processes such as quality management, service management, among others. Some indicators measure the effectiveness in the implementation of the ISO 17025 standard, customer satisfaction, risk management, and non-conformities. The document presents 8 indicators with their objective, calculation formula, unit, and measurement responsible.
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- ScribdTranslations
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- EN