Can I read JIRA Service Desk Training Overview on EtoBox?

JIRA Service Desk Training Overview by Shyamsundar Venkataraman is a document available to read on EtoBox.

What is JIRA Service Desk Training Overview about?

This document provides an overview of the "Learning JIRA Service Desk" course. The course teaches administrators how to use JIRA Service Desk features like an external customer portal for logging requests and SLA tracking, and how to customize options for their organization. Learners will gain skills in portal design, configuring notifications and permissions, setting up automated workflows, measuring success with SLAs, and advanced reporting.

Author

Shyamsundar Venkataraman

Language

EN