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What is Operations Management TQM Materials about?

This document provides instructional materials for an Operations Management course focusing on Total Quality Management. It includes an introduction outlining the importance of operations management for economic growth and competitiveness. The document then provides a table of contents outlining 7 lessons that will be covered: 1) Operations and Productivity, 2) The Global Environment and Operations Strategy, 3) Managing Projects, 4) Forecasting Demand, 5) Product Design, 6) Quality Management, and 7) Proces

Author

Villareal Ryzen

Language

EN