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What is Mastering Oral Communication Skills about?

This document describes oral and non-verbal communication skills. He explains that there are innate and learned skills, and highlights the importance of the balance between visual, vocal and verbal elements in effective communication. In addition, it analyzes disciplines such as kinesics, proxemics and paralinguistics that study non-verbal factors such as gestures, social distance and voice functions.

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ScribdTranslations

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EN