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Can I read Customer‐driven sustainable business practices and their relationships with environmental and business performance—Insights from the European shipping industry on EtoBox?
Customer‐driven sustainable business practices and their relationships with environmental and business performance—Insights from the European shipping industry by Zeeshan Raza; Johan Woxenius is a Business, Management and Accounting article available to read on EtoBox.
What is Customer‐driven sustainable business practices and their relationships with environmental and business performance—Insights from the European shipping industry about?
## Abstract Understanding and meeting stakeholder demands for sustainability while striving for improved business performance (BP) presents a significant challenge. The shipping industry has been relatively slow in its sustainability efforts. However, it faces mounting pressure from various stakeholders, particularly customers (i.e., shippers directly or via logistics service providers), who increasingly demand reduced emissions from shipping operations. Consequently, environmental performance (EP) has become a key criterion in awarding shipping tenders, prompting shipping firms to adopt sustainable business practices (SBP). This study aims to investigate the relationships between customers' expectations (CE), the adoption of SBP and the EP and BP of European shipping companies. Structural equation modelling was employed to analyse the interrelationships among CE, SBP, EP and BP. The findings indicate a positive association between CE and the adoption of SBP, which in turn enhances EP and BP. Managers are encouraged to proactively allocate resources towards implementing SBP, as this not only improves EP but also enables better responsiveness to stakeholders' expectations, leading t
Who reads Customer‐driven sustainable business practices and their relationships with environmental and business performance—Insights from the European shipping industry?
It is typically read by researchers, students, and practitioners in Business, Management and Accounting.
- Author
- Zeeshan Raza; Johan Woxenius
- Publisher
- Wiley
- Published
- 2023
- Language
- EN
- Field
- Business, Management and Accounting (Social Sciences)