About this document

Does Greater Visibility Benefit Minority Businesses? Evidence From An Online Review Platform by zbw642146262 is a document available to read on EtoBox.

This study examines the impact of identifying restaurants as Black-owned on their online reviews and ratings in New York City. While the number of reviews increased, the average ratings decreased after the identification, suggesting potential racial biases among reviewers. The findings highlight unintended consequences of visibility for minority-owned businesses and offer insights for society, business owners, and online platforms.

Author

zbw642146262

Language

EN