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What is ITIL 4 Capacity Management Overview about?

Capacity management is a process that ensures IT infrastructure is provided when needed at an optimal cost. It involves forecasting business and technical capacity needs, monitoring performance, and ensuring capacity meets service level targets. Capacity management has three subprocesses: business capacity management forecasts business capacity needs, service capacity management ensures capacity supports service levels, and resource capacity management provides capacity at the device level. Key activities i

Author

Gagandeep Uppal

Language

EN