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ITIL V2 Plan and Improve (IPPI) Full Certification Online Learning and Study Book Course - The ITIL V2 Practitioner IPPI Complete Certification Kit by Tim Malone, Ivanka Menken, Gerard Blokdijk is a nonfiction available to read on EtoBox.

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Title ......Page 2 Notice of Rights ......Page 3 How to access the eLearning Program......Page 4 Table of Contents......Page 5 1 INTRODUCTION......Page 7 2 GENERAL TERMS AND CONCEPTS......Page 19 3 INTRODUCTION TO CAPACITY MANAGEMENT......Page 39 4 INTRODUCTION TO AVAILABILITY MANAGEMENT......Page 47 5 INTRODUCTION TO IT SERVICE CONTINUITY MANAGEMENT......Page 57 6 PLAN AND IMPROVE......Page 63 6.1 MANAGING – Capacity Management......Page 65 6.2 ORGANIZING – Capacity Management......Page 77 6.3 OPTIMIZING – Capacity Management......Page 85 6.4 MANAGING – Availability Management......Page 89 6.5 ORGANIZING – Availability Management......Page 105 6.6 OPTIMIZING – Availability Management......Page 125 6.7 MANAGING – IT Service Continuity Management......Page 127 6.8 ORGANIZING – IT Service Continuity Management......Page 145 6.9 OPTIMIZING – IT Service Continuity Management......Page 155 6.10 SUMMARIES......Page 157 7 ASSIGNMENTS......Page 161 7.1 Assignment 1 – Capacity Management......Page 163 7.2 Assignment 2 – Availability Management......Page 165 7.3 Assignment 3 – IT Service Continuity Management......Page 167 8 ASSIGNMENT RESOURCES......Page 169 8.1 Case Study – RECE Shoe Compa

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Author

Tim Malone, Ivanka Menken, Gerard Blokdijk

Language

EN

Category

nonfiction

Subjects

Education