About this document
Principles of Effective e-Governance by GomathiRachakonda is a document available to read on EtoBox.
The document outlines 7 principles of e-governance: 1) e-governance is about transformation from department-centric to customer-centric approaches. 2) It requires a holistic approach involving technology, processes, people and resources. 3) It faces challenges like lack of political will, skills and infrastructure that must be overcome. 4) A systematic approach through a roadmap is needed. 5) Change management is essential to manage people through changes. 6) Capacity building is needed for leadership, prog
- Author
- GomathiRachakonda
- Language
- EN