About this document
CRM and Social Media Integration Insights by m khurram riaz is a document available to read on EtoBox.
The document discusses a review of literature on customer relationship management (CRM) and social media. It finds that CRM is a high priority for companies to attract and retain customers, and that social media is an important way for companies to provide value to customers and employees in today
- Author
- m khurram riaz
- Language
- EN