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Pm-Qa-11 Customer Complaint Handling (R-4) by forceindustriesindia is a document available to read on EtoBox.

What is Pm-Qa-11 Customer Complaint Handling (R-4) about?

This document outlines the procedure for handling customer complaints at BPPL, detailing responsibilities and actions required for effective complaint management. The Quality Assurance Department is primarily responsible for receiving, registering, and resolving complaints within specified timeframes. Documentation and follow-up actions are also emphasized to ensure corrective and preventive measures are implemented.

Author

forceindustriesindia

Language

EN