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Can I read Elderly Consumers and Retail Sales Personnel : Examining Knowledge, Attitudes, and Retail Service Satisfaction on EtoBox?
Elderly Consumers and Retail Sales Personnel : Examining Knowledge, Attitudes, and Retail Service Satisfaction by Julie Johnson-Hillery; Jikyeong Kang is a nonfiction available to read on EtoBox.
What is Elderly Consumers and Retail Sales Personnel : Examining Knowledge, Attitudes, and Retail Service Satisfaction about?
Originally published in 1997. Based around the author's observations and experiences in the fashion retailing industry and later dissertation research, this study looks at the attitudes of retailers towards the elderly. The aim of the research presented is to challenge stereotypes, suggest practical ways in which improve service for the aging population and identify areas where retailers could improve customer service across all consumer groups as well as the older age groups.
Who reads Elderly Consumers and Retail Sales Personnel : Examining Knowledge, Attitudes, and Retail Service Satisfaction?
It is typically read by self-directed learners exploring a subject in depth.
Common subject areas: history, science, philosophy, social sciences.
- Author
- Julie Johnson-Hillery; Jikyeong Kang
- Publisher
- Garland Science
- Published
- 2021
- Language
- EN
- ISBN
- 9781000524710
- Category
- nonfiction
- Subjects
- Sociology, Management, Social_sciences
