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What is Continuous Improvement in Organizations about?

This document summarizes a conference on energy, technology, education, innovation and practice held in San Cristóbal, Venezuela from June 2-5, 2009. It discusses the importance of continuous improvement for organizations to meet changing customer demands and stay competitive. Continuous improvement involves incremental changes to products, processes and organizations over time. The document provides examples of how Chevrolet and AT&T continuously improved their products and processes. It outlines steps to

Author

Fatima Carola Laura Ayala

Language

EN