About this document
Developmental View on Quality Management by manuobarco is a document available to read on EtoBox.
This paper examines the implementation of quality management (QM) concepts through a developmental learning perspective, contrasting it with traditional deterministic views. It argues that successful implementation is not solely about applying specific QM methods but also about the learning and adaptation that occurs during the process. A case study at a Swedish hospital illustrates how a narrow implementation approach can fail while fostering significant learning and new practices can lead to improved outc
- Author
- manuobarco
- Language
- EN