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About this document
Service Quality Measurement in Indian Healthcare by Mohima Dutta is a document available to read on EtoBox.
- Author
- Mohima Dutta
- Language
- EN
Opening book details…
Service Quality Measurement in Indian Healthcare by Mohima Dutta is a document available to read on EtoBox.
This document reviews 30 studies on measuring healthcare service quality in India. Most studies used a questionnaire to measure patients