About this document

01 ITIL 5 Foundation Guidebook by Edurne G.C is a document available to read on EtoBox.

ITIL Version 5, set for release in early 2026, represents a significant evolution in IT service management, focusing on a unified approach to digital product and service management in response to the demands of an AI-driven environment. This version emphasizes co-creation of value, the integration of product development with service operations, and the adoption of AI-native governance models to enhance decision-making and operational efficiency. Key components include the Service Value System, a unified Pro

Author

Edurne G.C

Language

EN