Can I read Hybrid intelligence in procurement: Disillusionment with AI’s superiority? on EtoBox?

Hybrid intelligence in procurement: Disillusionment with AI’s superiority? by Markus Burger; Anna-Maria Nitsche; Julia Arlinghaus is a Engineering article available to read on EtoBox.

What is Hybrid intelligence in procurement: Disillusionment with AI’s superiority? about?

Despite the numerous benefits of general artificial intelligence applications, there are challenges in its introduction and implementation. This paper examines the limits of artificial intelligence and the capabilities of socalled hybrid intelligence, the interplay between human and artificial intelligence. We present four in-depth case studies of the combined use of human and artificial intelligence in procurement processes, such as demand planning, supplier selection, order management and procurement analytics. This study identifies the advantages and disadvantages of human and artificial intelligence in different applications and proposes a model process of hybrid intelligence in procurement. The findings are summarized in eight propositions concerning the impact and role of human and artificial intelligence as well as mutual learning. We conclude that the unilateral application of artificial or human intelligence poses risks in numerous process steps, whereas an iterative hybrid intelligent process offsets shortcomings and boosts performance regarding cost, time, and quality. Practical implications include the identification of benefits and risks of human, artificial and hybrid

Who reads Hybrid intelligence in procurement: Disillusionment with AI’s superiority??

Author

Markus Burger; Anna-Maria Nitsche; Julia Arlinghaus

Publisher

Elsevier BV

Published

2023

Language

EN

Field

Engineering (Physical Sciences)