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Infosys: Redefining IT Business Models by Gauraav Thakar is a document available to read on EtoBox.
What is Infosys: Redefining IT Business Models about?
Infosys achieved remarkable success through identifying customer pain points and redefining the IT services market. The company combined business process mapping services with traditional IT project implementation, creating local and offshore support teams to work on projects around the clock. This resulted in higher quality implementations completed in half the time. Infosys also innovated by extensively measuring performance metrics like customer satisfaction, employee efficiency, and financial results to
- Author
- Gauraav Thakar
- Language
- EN