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CM Helpline Effectiveness in Madhya Pradesh by रजनीश कुमार तिवारी is a document available to read on EtoBox.
What is CM Helpline Effectiveness in Madhya Pradesh about?
The document assesses the effectiveness of the CM Helpline in Madhya Pradesh, which serves as a public grievance redress mechanism established in 2014. It analyzes trends in complaints, resolution rates, and citizen satisfaction across nine districts, revealing that 55% of complaints have been satisfactorily closed. The study aims to provide recommendations for enhancing the effectiveness of the helpline based on established international and national standards.
- Author
- रजनीश कुमार तिवारी
- Language
- EN