Can I read Jam 63 Troubleshooting for Metis-C2 Models on EtoBox?

Jam 63 Troubleshooting for Metis-C2 Models by Jaime Chaparro is a document available to read on EtoBox.

What is Jam 63 Troubleshooting for Metis-C2 Models about?

This 3-page technical bulletin addresses a paper jam issue in several Metis models. It describes the symptom of multiple or jammed pages feeding as paper dust and toner build up on the reverse roller reduces separation. The solutions are to update the scanner firmware to suppress roller rotation and install an updated separation pad to improve separation. Removal and replacement instructions for the separation pad are provided over 3 steps with diagrams.

Author

Jaime Chaparro

Language

EN